Effective Date of the Terms of Use: 6 June 2023
SJM Resorts, Limited (“SJM”), GLP Hospitality Services Limited and SJM’s other subsidiaries (referred to as “SJM RESORTS” or “COMPANY” or “SJM Group”) strives to enhance your experience and enjoyment of our services and properties. The purpose of these Terms of Use is to regulate the use of websites and mobile applications owned or operated by the COMPANY (referred to as “our websites/mobile applications”). These Terms of Use apply to all users of our websites and mobile applications, including without limitation users who are browsers, vendors, members, merchants (referred to as “users” or “you”).
Please read these Terms of Use carefully before visiting or using our Website(s)/App(s). By visiting or using the COMPANY Website(s)/App(s), you agree to these Terms of Use. If you do not agree to any of these Terms of Use, please do not use this Website(s)/App(s).
Account Registration and Use
In order to access all functionalities of our websites and mobile applications, you may be required to register for an account with the websites or at our service counters located in GLP property. Registration for an account may involve registering a membership account to our Loyalty Program, Lisboa Rewards. In the event that you register for an account, you agree to provide accurate, current and complete information about yourself as may be required by any registration forms on the websites and at our service counters located in GLP property (“Registration Information”). Shall your account involve registering to our Loyalty Program, Lisboa Rewards, you must also oblige to all terms bound by the Lisboa Rewards Program Terms & Conditions.
If you register and/or set up an account, you will be solely responsible for maintaining the confidentiality and security of your Registration Information, including your password/PIN. You must not authorize others to use your Registration Information. You must not sub-license, transfer, sell or assign your Registration Information and/or your rights and obligations under these Terms of Use to any third party without COMPANY's prior written approval. Any attempt to do so will be null and void and shall be considered a material breach of these Terms of Use.
You are solely responsible for all usage or activity on your account including, but not limited to, use of the account by any person who uses your Registration Information, with or without authorization, or who has access to any computer on which your account resides or is accessible. By using such account, you accept all risks of unauthorized access to the Registration Information and any other information you provide to COMPANY.
If you have reason to believe that your account is no longer secure (for example, in the event of a loss, theft or unauthorized disclosure or use of your Registration Information), you must promptly change the affected Registration Information by using the appropriate update mechanism on our websites and mobile applications, or email pr@grandlisboapalace.com. For Lisboa Rewards Membership accounts, do promptly visit Loyalty Service Counters located at GLP Property with your legal identification documents.
User Responsibilities
By accessing or using our websites and mobile applications, you agree to these Terms of Use, including the following terms and conditions:
As User, you are fully responsible for all your activities related to the use of the services under our websites and mobile applications, violation of any provision of these Terms of Use may (in COMPANY’s absolute discretion of) result in the immediate termination of your access and use of our websites and mobile applications without prior notice. We reserve the absolute right to prohibit your access and use of our websites and mobile applications at any time.
Privacy Policy
By accessing our websites and mobile applications, you may provide your personal information to COMPANY for the relevant purpose. All personal information collected from you on our websites and mobile applications will be handled in accordance with COMPANY’s Privacy Policy, which can be found at the footer of our websites and at the About page on our mobile applications.
Cookies
We use cookies to understand site and app usage and to improve the content and offerings on our websites and mobile applications. For more details, please refer to our Privacy Policy as above mentioned.
Disclaimers and Limitation of Liabilities
All the information on our websites and mobile applications is published in good faith and for general information purpose only. SJM makes no representations and warranties of any kind (expressed or implied) in respect of the content, accuracy, completeness, legality, reliability or availability of information or materials contained in or provided through our websites and mobile applications (“Contents”) and disclaims all responsibility and liability therefor. Any action you take upon the information on our websites and mobile applications is strictly at your sole discretion and risk.
SJM Group, its subsidiaries, officers, employees, agents, partners and licensors shall under no circumstances be liable for any loss, any direct, indirect, incidental, special, consequential, foreseeable or exemplary damages whether or not the same arises as a result of negligence, breach of these Terms of Use, and infringement of third party rights caused by the use of or reliance on the Contents or any service provided hereby.
Note on third party websites. Our websites and mobile applications may contain links to third party websites, which are not controlled by us. We are not responsible for any kind of damages caused by the use of websites to which our websites and mobile applications link. If you are going to use third party websites, we strongly suggest you review such third party’s terms of use before using and/or accessing certain sections of such websites.
Intellectual Property Rights
All information published and/or contained on our websites and mobile applications are protected by laws governing intellectual property rights (the "IPR") (including without limitation copyright, trademarks and/or service marks whether registered or unregistered). The IPR is owned by us, companies related to us and/or third parties (as the case may be). No material contained on our websites and mobile applications may be modified, copied, transmitted, distributed and/or reproduced without our prior written consent.
Nothing contained on our websites and mobile applications should be construed as granting any license and/or right to use any of the information and/or material contained on our websites and mobile applications.
Legal Gaming Age Policy
Pursuant to Macao law, persons under the age of twenty-one (21) are not permitted to enter casino areas. Our websites and mobile applications may contain information that is not intended for persons mentioned above. The account registration and the access to services and/or activities available on this website may not be available to persons under the age of twenty-one (21). Any restriction or supervision of a minor’s access to our websites and mobile applications are the sole responsibility of the minor’s parent or legal guardian. COMPANY shall have no liability in the event of any such access.
Services Terms and Conditions
Without prejudice to these Terms of Use, any service and/or activity available on our websites and mobile applications shall be subject to the respective terms and conditions. In case of a conflict between these Terms of Use and specific terms and conditions of any service and/or activity available on our websites and mobile applications, such terms and conditions shall prevail.
Changes to these Terms of Use
These Terms of Use may be amended from time to time. Changes will be posted on this page and your use of our websites and mobile applications, including browsing, downloading, running application program, submitting information to, redistributing, reproducing and linking to our websites and mobile applications, after such changes have been posted will constitute your agreement to the modified Terms of Use and all of the changes.
Severability
In case any provision of these Terms of Use is deemed invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions of these Terms of Use shall not in any way be affected or impaired thereby.
Language
To the extent that there are any inconsistencies among English, Portuguese and Chinese versions of this Terms of Use, the English version shall prevail.
Governing Law and Jurisdiction
This Terms of Use shall be governed by and construed in accordance with the laws of Macau. You hereby submit to the exclusive jurisdiction of the Macau courts in connection with any disputes arising out of these Terms of Use.