Benefits and Privileges | Lisboa Rewards

Preferred

Free sign up

Card Benefits:

Accommodation

Room discount^A

Spa and Wellness

5% discount for spa treatments
5% discount for salon services

Shopping

Discount at selected retail shops
5% discount at selected gift shops

Dining

5% discount at selected restaurants

Prime

8 Tier Points
Enjoy greater discounts on dining, shopping and more

Card Benefits:

Dining

10% discount at selected restaurants

Accommodation

Room discount^A

Shopping

Discount at selected retail shops
5% discount at selected gift shops

Spa and Wellness

10% discount for spa treatments
10% discount for salon services
5% discount for spa and salon products

Swimming Pool and Gym

10% discount at Pool Bars
10% discount for Pool and Gym products

Premier

188 Tier Points
Enjoy higher discounts and better rewards at Premier level

Card Benefits:

Dining

15% discount at selected restaurants

Accommodation

Complimentary room eligibility^SA
Room discount^A

Personalised Offers / Events and Promotions

Exclusive events and promotions^S

Shopping

Discount at selected retail shops
10% discount at selected gift shops

Swimming Pool and Gym

15% discount at Pool Bars
10% discount for Pool and Gym products

Spa and Wellness

10% discount for spa treatments
10% discount for salon services
5% discount for spa and salon products

Prestige

1,888 Tier Points
Earn 1.6x Reward Points
Enjoy a collection of enhanced privileges

Card Benefits:

Dining

20% discount at selected restaurants

Accommodation

Complimentary room eligibility^SA
Room discount^A
Waive charges for cloakroom service⁷

Personalised Offers / Events and Promotions

Exclusive events and promotions^S
Participation in exclusive dining events^S

Shopping

Discount at selected retail shops
10% discount at selected gift shops

Swimming Pool and Gym

20% discount at Pool Bars
15% discount for Pool and Gym products

Spa and Wellness

15% discount for spa treatments
15% discount for salon services
10% Discount for spa and salon products
Member exclusive offers and packages

Transportation

Complimentary local limousine service^S
Complimentary self-parking³
Complimentary valet parking³

Other Services

Best currency exchange rate
Currency reservation (7 days)^A

Pinnacle

5,888 Tier Points
Earn 2x the Reward Points
Exclusive rewards and privileged access

Card Benefits:

Dining

25% discount at selected restaurants
Priority seating / reservations at selected restaurants
Exclusive celebrity chef dinners
Waiver of corkage fee⁶

Accommodation

Complimentary room eligibility^SA
Room discount^A
Early check-in and late check-out⁸
Guaranteed room availability with advance reservation (blackout dates apply)^A
Priority / VIP Check-in service
Waive charges for cloakroom service⁷

Personalised Offers / Events and Promotions

Complimentary access to entertainment
Exclusive events and promotions^S
Participation in exclusive dining events^S

Shopping

Discounts at selected retail shops
20% discount at selected gift shops

Swimming Pool and Gym

25% discount at Pool Bars
20% discount for Pool and Gym products
Selected Gym & Swimming Pool access

Spa and Wellness

25%-30% discount for spa treatments
30% discount for salon treatments
15%-25% discount for spa and salon products
Upgrade to VIP suite^A
Member exclusive offers and packages

Transportation

Complimentary local limousine service^S
Complimentary self-parking²
Complimentary valet parking²

Other Services

Preferential foreign currency exchange rate
Currency reservation (7 days)^A
Currency return service (7 days)
Dedicated host service

Novel

10,888 Tier Points
Earn 2x the Reward Points
Special benefits and services

Card Benefits:

Dining

28% discount at selected restaurants
Complimentary dining credit¹⁰
Exclusive celebrity chef dinners
Priority seating / reservations at selected restaurants
Hotel welcome drink¹

Accommodation

Complimentary room eligibility^SA
Complimentary additional room(s) on same trip^SA
Complimentary breakfast¹ and in-room mini bar¹
Complimentary full amenities¹
Room discount^A
Early check-in and late check-out¹
Guaranteed room availability with advance reservation (blackout dates apply)^A
Priority / VIP Check-in service
Waive charges for cloakroom service⁷

Personalised Offers / Events and Promotions

Complimentary access to entertainment
Exclusive events and promotions^S
Participation in exclusive dining events^S
Meet & Greet arrangement

Shopping

Discounts at selected retail shops
20% discount at selected gift shops
Personal shopper service⁺

Swimming Pool and Gym

28% discount at pool bars
20% discount for pool and gym products
Full gym & swimming pool access

Spa and Wellness

Complimentary Spa Treatment
25%-30% discount for spa treatments
30% discount for salon services
15%-25% discount for spa and salon products
Upgrade to VIP suite^A
Member exclusive offers and packages

Transportation

Complimentary ferry tickets¹⁰
Complimentary local limousine service¹⁰
Complimentary self-parking³
Complimentary valet parking³

Other Services

Preferential foreign currency exchange rate
Currency reservation (7 days)^A
Currency return service (7 days)
Dedicated host service

Noble

By invitation only
Earn 2 X Reward Points
A variety of personalised offers and tailored services

Card Benefits:

Dining

30% discount at selected restaurants
Complimentary dining credit¹⁰
Exclusive celebrity chef dinners
Priority seating / reservations at selected restaurants
Complimentary welcome drinks / refreshments at designated restaurants

Accommodation

Complimentary room eligibility^SA
Complimentary additional room(s) on same trip^SA
Complimentary breakfast¹ and in-room mini bar¹
Complimentary full amenities¹
Room discount^A
Early check-in and late check-out¹
Guaranteed room availability with advance reservation (blackout dates apply)^A
Priority / VIP Check-in service
Waive charges for cloakroom service⁷
24-Hour Butler Service

Personalised Offers / Events and Promotions

Welcome gift
Complimentary access to entertainment
Exclusive events and promotions^S
Participation in exclusive dining events^S
Meet & Greet arrangement

Shopping

Discounts at selected retail shops
25% discount at selected gift shops
Personal shopper service⁺

Swimming Pool and Gym

30% discount at Pool Bars
20% discount for Pool and Gym products
Full gym & swimming pool access

Spa and Wellness

Complimentary Spa Treatment
25%-30% discount for spa treatments
30% discount for salon services
15%-25% discount for spa and salon products
Upgrade to VIP suite^A
Member exclusive offers and packages

Transportation

Complimentary ferry tickets¹⁰
Complimentary local limousine service¹⁰
Complimentary self-parking³
Complimentary valet parking³

Other Services

Preferential foreign currency exchange rate
Currency reservation (7 days)^A
Currency return service (7 days)
Dedicated host service
24/7 online guest center
Booking assistance
Billing assistant
Send-off and baggage assistance

CARD TIERS

LISBOA REWARDS BENEFITS	Preferred	Prime	Premier	Prestige	Pinnacle	Novel	Noble
Tier Points Required	0	8	188	1888	5888	10888	By Invitation Only
Multiplier (Tier Points to Reward Points)	1 Tier Point = 1 Reward Point	1 Tier Point = 1 Reward Point	1 Tier Point = 1 Reward Point	1 Tier Point = 1.6 Reward Points	1 Tier Point = 2 Reward Points			1 Tier Point = 2 Reward Points	1 Tier Point = 2 Reward Points
Personalised Offers/Special Events and Promotions (Grand Lisboa Palace Resort Macau, Grand Lisboa Macau and JAI ALAI Oceanus )
Exclusive member offers and rewards^S	√	√	√	√	√	√	√
Exclusive events and promotions^S			√	√	√	√	√
Participation in events and promotions^S	√	√	√	√	√	√	√
Participation in exclusive dining events^S				√	√	√	√
Welcome gift							√
Dining
Discount at Grand Lisboa Palace Resort Macau selected restaurants	5%	10%	15%	20%	25%	28%	30%
Discount at Grand Lisboa Macau selected restaurants	5%	10%	15%	20%	25%	28%	30%
Discount at Hotel Lisboa Macau selected restaurants^{^}	5%	5%	10%	15%	15%	15%	15%
Discount at JAI ALAI Oceanus selected restaurants	5%	10%	15%	20%	25%	28%	30%
Priority seating at selected restaurants (Exclude Hotel Lisboa Macau restaurants)					√	√	√
Minimum charge waiver for dining at VIP room of selected restaurants (Exclude Hotel Lisboa Macau and JAI ALAI Oceanus restaurants)						√^+A	√^+A
Complimentary dining credit¹⁰						√	√
Complimentary welcome drinks/refreshments at designated restaurants							√
Exclusive celebrity chef dinners					√^SA	√^SA	√^SA
Waiver of corkage fee					√⁶	√⁶	√⁶
Member exclusive offers	√	√	√	√	√	√	√
Shopping (Grand Lisboa Palace Resort Macau)
Discount at Grand Lisboa Palace Macau: The Gift Shop, Palazzo Versace Macau: The SHOP	5%	5%	10%	10%	20%	20%	25%
Discount at selected retail shops: Grand Lisboa Palace Resort Macau, Grand Lisboa Macau and JAI ALAI Oceanus	√	√	√	√	√	√	√
Mall concierge service (Grand Lisboa Palace Resort Macau only)	√	√	√	√	√	√	√
Personal shopper service (Grand Lisboa Palace Resort Macau only)						√⁺	√⁺
Accommodation (Grand Lisboa Palace Resort Macau and Grand Lisboa Macau)
Complimentary room eligibility	√^SA	√^SA	√^SA	√^SA	√^SA	√^SA	√^SA
Complimentary early check-in and late check-out¹					√	√	√
Room discount	√^A	√^A	√^A	√^A	√^A	√^A	√^A
Priority / VIP check-in service					√	√	√
Guaranteed room availability with advance reservation (blackout dates apply)					√^A	√^A	√^A
Complimentary additional room(s) on same trip					√^SA	√^SA	√^SA
Complimentary access to VIP Lounge for check-in/out						√	√
Complimentary breakfast¹					√^SA	√⁴	√⁴
Selected tea leaves for Kung Fu Tea¹						√⁸	√
Complimentary in-room mini bar¹						√	√
Free laundry service during hotel stay¹⁰						√	√
Daily fruit replenishment¹							√
Personal Embroidery for guests⁹							√
24-Hour Butler Service							√
Packing/Unpacking Service							√
Express counter enquiry					√	√	√
Room & Macau event introduction							√
Waive charges for cloakroom service⁷				√	√	√	√
Hotel welcome drink¹						√	√
Complimentary welcome amenities¹						√	√
Swimming Pool and Gym
Discount at Pool Bars (Grand Lisboa Palace Resort Macau only)	5%	10%	15%	20%	25%	28%	30%
Discount for Pool & Gym products (Grand Lisboa Palace Resort Macau only)	5%	10%	10%	15%	20%	20%	20%
Gym Access: Grand Lisboa Palace Resort Macau (Exclude THE KARL LAGERFELD and Palazzo Versace Macau) and Grand Lisboa Macau					√
Swimming Pool Access: Grand Lisboa Palace Resort Macau and Grand Lisboa Macau						√	√
Gym Access: Grand Lisboa Palace Resort Macau and Grand Lisboa Macau						√	√
Swimming Pool Access: Grand Lisboa Palace Resort Macau (exclude THE KARL LAGERFELD and Palazzo Versace Macau) and Grand Lisboa Macau					√
Spa and Wellness
Discount for Grand Lisboa Palace Resort Macau spa treatments	5%	10%	10%	15%	30%	30%	30%
Discount for Grand Lisboa Macau spa treatments	5%	10%	10%	15%	25%	25%	25%
Discount for Grand Lisboa Palace Resort Macau spa products		5%	5%	10%	25%	25%	25%
Discount for Grand Lisboa Macau spa products		5%	5%	10%	15%	15%	15%
Discount for salon services (Grand Lisboa Palace Resort Macau and Grand Lisboa Macau)	5%	10%	10%	15%	30%	30%	30%
Discount for salon products (Grand Lisboa Palace Resort Macau and Grand Lisboa Macau)		5%	5%	10%	25%	25%	25%
Upgrade to VIP treatment suite (Grand Lisboa Palace Resort Macau and Grand Lisboa Macau)					√^A	√^A	√^A
Complimentary Spa Treatment: Grand Lisboa Palace Resort Macau and Grand Lisboa Macau						√⁺	√⁺
Spa reservation guarantee						√	√
Member exclusive offers and packages	√	√	√	√	√	√	√
Transportation and Parking (Grand Lisboa Palace Resort Macau, Grand Lisboa Macau and JAI ALAI Oceanus)
Complimentary local limousine service¹⁰				√^S	√^S	√⁵	√⁵
Complimentary helicopter tickets				√^S	√^S	√^S	√^S
Complimentary train tickets (China only)				√^S	√^S	√^S	√^S
Complimentary self-parking				12 hours³	24 hours³	3 days³	7 days³
Complimentary valet parking				12 hours³	24 hours³	3 days³	7 days³
Complimentary cross border limousine service				√^S	√^S	√^S	√^S
Complimentary ferry tickets¹⁰				√^S	√⁸	√	√
Complimentary bus tickets (HK/China)				√^S	√^S	√^S	√^S
Complimentary flight tickets (Asia regions to Macau/Hong Kong)				√^S	√^S	√^S	√^S
Banquet Services (Grand Lisboa Palace Resort Macau and Grand Lisboa Macau)
Corkage fee waiver for celebration hosting a minimum of 50 people				√²	√²	√²	√²
Complimentary main table centrepiece					√	√	√
Financial Services (Grand Lisboa Palace Resort Macau and Grand Lisboa Macau)
Preferential foreign currency exchange rate				√	√	√	√
Currency reservation (7 days)				√^A	√^A	√^A	√^A
Currency return service (7 days)				√	√	√	√
Credit card withdrawal fee rebate					√	√	√
Personalised/Membership Services (Grand Lisboa Palace Resort Macau, Grand Lisboa Macau and JAI ALAI Oceanus )
Priority queue at Lisboa Rewards Counter					√	√	√
Dedicated host service					√	√	√
Premium area access (Grand Lisboa Palace Resort Macau only)				√	√	√	√
Priority lane at Cage					√	√	√
Meet & Greet arrangement						√	√
24/7 guests services							√
Booking assistance							√
Billing assistant							√
Send-off and baggage assistance							√
Entertainment
Complimentary access to entertainment					√^SA	√^SA	√^SA
Complimentary concerts & shows tickets					√^SA	√^SA	√^SA

Note:

^{^}

Applicable at Guincho a Galera, New Furusao, Noite e Dia Café and Portas do Sol

Based on rating

Depends on availability

⁺

Advance reservation is required

Only for stays by main cardholder

One bottle per table of 8-12 people

Limited to a maximum of 2 tickets per member per day

⁴

For two pax per night stay

⁵

Free round trip/two rides

⁶

Limited to one bottle

⁷

The use of service is subject to the terms and conditions of cloakroom. No charges for cloakroom service at Grand Lisboa Palace Resort Macau and JAI ALAI Oceanus

⁸

By member request

⁹

Service offered at designated hotel

¹⁰

Amount/frequency varies based on card tier

GLP Resort refers to Grand Lisboa Palace Resort Macau, GL refers to Grand Lisboa Macau, HL refers to Hotel Lisboa Macau, JAOC refers to JAI ALAI Oceanus, GLP refers to Grand Lisboa Palace Macau, TKL refers to THE KARL LAGERFELD and PVM refers Palazzo Versace Macau